@Jessica_11 Do you have auto-pay enabled? If you were on the old rewards system you would be getting $2 off your bill each month for that, but on the new points system there is no auto-pay discount so that's one way to tell which system you are on. Regardless, if you're not getting what you should be getting, open a ticket with support using the chat/message icon bottom right of this page. Although is there any chance you inadvertently opted out of receiving points?
