07-13-2022 10:10 AM
Hi,
I missed all of my monthly Rewards based on AutoPay & Loyalty Rewards on new Portal.
Also I missed my 2G Gift Data without using.
How can I solve them?
Thanks
07-13-2022 10:14 AM
@mehr39 Hello if you didn’t change the new rewards program all your old rewards should still be there it’s probably just a glitch the new website just came up this morning I’m sure there’s issues try restarting your device use a different browser and go back in hopefully it should clear up
07-13-2022 10:13 AM
@mehr39 I think it is a sync issue and it needs time.
Mine is like that too
As long as you see them in My Reward site, I wouldn't worry about it too much. You can check back in couple days or you can check back the day before your next payment date