Messages on my phone

[valsa]

I am not getting some messages from my employer to my phone, which is distrubing. Kindly help me to get all messages on my phone.

[Phil_Adelphus]

@valsa  Are you a new customer, or a long-time customer and this only just started happening?  Is everything else working, voice calls both incoming and outgoing, cellular data?   Are these regular SMS messages, could they be MMS messages, or are you using a separate app for messaging?  Are these iPhone to Android messages or vice versa, iPhone to iPhone, Android to Android?

[Neil11]

Ongoing issue for new activations PM is working on a fix but for now, they can only resolve the issue on a case by case basis. Please open ticket with PM support by messaging CS Agent here: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437