Manual Release of SIM

[Brian7777]

How do I get my Sim manually released, I’ve been unable to speak with an agent.

[computergeek541]

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@Brian7777 wrote:

How do I get my Sim manually released, I’ve been unable to speak with an agent.

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Are you asking about how to remove your SIM card from the device? Current devices usually have a SIM card tray that can be released using a PIN.  Power down your device before using a PIN to eject the tray and the SIM card.

[hTideGnow]

hi @Brian7777 

what exactly you want to do ? 

but to work with agent, please   submit a ticket with CS agent:

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

@Brian7777 

What happened?  Are you looking for the PUK code?  

If you are unable to submit a ticket for CSA help, 

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437