MOved and phone work call or recieve calls

[msbradford]

I moved to a new location for my job and no I can not make calls or recieve them.  HELP!

[msbradford]

Thank you I have sent a private message I am in Lions Head Ontario

[msbradford]

I tried those two things it says I am in an out of service area.

[BKNS27]

@msbradford 

Check if your CC on your account have expired.

[Handy1]

@msbradford  Please submit ticket with support to investigate for you 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[msbradford]

Have tried turning on and off.   Will not let me phone 611.  I have been with public mobile probably 8 years and it comes out of my bank.  So its not payment.  It worked last night before I changed location. 

[BKNS27]

@msbradford 

PM is Canada wide service unless you moved out of Canada.

If you are in Canada, try rebooting your phone by powering off then back on and see if that works.

Also check to see if your account is suspended for nonpayment. Dial 611 and check. If it is, enable AutoPay or make a payment with a voucher. 
There could be an outage in your area so check:

https://istheservicedowncanada.com/status/telus/6173331-vancouver-british-columbia-canada 

[Handy1]

@msbradford  Try rebooting the phone or reset network settings . Also can you try the SIM card in another phone to test 

Cell tower locations

https://www.ertyu.org/steven_nikkel/cancellsites.html?lat=50.042129&lng=-100.058670&zoom=10&type=Roa...