02-11-2024 05:00 PM
Like so many others, my MMS just stopped working all of a sudden. Changing the APN settings and contacting CS agents did nothing to fix the issue. I have the OnePlus 7 Pro, and it's a 2019 phone. Dropping support for a 2019 is ridiculous...
2 weeks ago
Cheers fixed my oneplus 12
05-28-2024 02:53 AM
Omigod, thank you.
I did that on my phone and it finally worked.
.... let's see how long this lasts.
(Last time, it stopped working after a couple weeks.)
05-27-2024 05:53 PM
I just finished fixing issues with MMS and thought I'd mention that the APN name is case sensitive! Make sure the APN name is all caps like below.
05-27-2024 05:15 PM
mms isnt working on my 2019 too
05-27-2024 04:25 PM
Can't believe I searched so long for this, tried so many things with various settings around the APN and messaging apps, and in the end all it took was one lousy '+' in front of my phone number.
Thank you.
04-28-2024 03:49 PM
Hey everybody,
One is problem DO NOT leave spase in rows:
Example:
You must write sp.mb.com NOT sp. mb. com
And don't forget APN type: default,ia,mms,supl,fota,hipri - NO gaps
https://apn.how/ca/public-mobile/xiaomi-redmi-note-8-pro
04-11-2024 10:26 PM
Thank you for these settings. They worked for my OnePlus 9 Pro (which should definitely NOT be anywhere near end of life!)
Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca **On my phone this setting is MMS proxy, not MMSC
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220
APNtype: default,mms
03-28-2024 01:57 PM
Try setting the APN field: sp.mb.com to SP.MB.COM.
This worked for me. I have the same phone.
03-28-2024 09:30 AM
Thank you so much! This works with my phone!
03-23-2024 11:37 PM
I have been trying to fix this for hours!! I was about to give up and tried
03-19-2024 12:01 AM
On a OnePlus 7 pro it does make a difference. It's not supposed to but it does. Been without MMS for a few weeks now, changing the APN to uppercase fixed it on my 7 pro.
03-18-2024 11:30 PM
yow613
Just wanted to let everyone know that replacing APN with SP.MB.COM (yes, upper case letters) all other settings as PM lists worked on my OnePlus 7 pro. I changed APN, turned on airplane mode, then turned it off and sent a MMS picture. Why uppercase works, no clue.
Upper or lower case shouldn't make any difference. Mine is in lower.
03-18-2024 07:27 PM
Just wanted to let everyone know that replacing APN with SP.MB.COM (yes, upper case letters) all other settings as PM lists worked on my OnePlus 7 pro. I changed APN, turned on airplane mode, then turned it off and sent a MMS picture. Why uppercase works, no clue.
03-18-2024 01:13 PM
This happened to me with my POCO X4Pro. I found conflicting values for the new APN settings, so ended up trying at least twice before I got it right.
Make sure you reboot your phone after saving the APN new settings. If you want to try the APN settings I'm using I can send them to you by DM.
03-18-2024 12:45 PM
Thanks, worked on OnePlus 10T
03-14-2024 05:52 PM
Thanks, this worked for me on my OnePlus 7T
03-09-2024 02:59 PM
If it helps anyone else I was able to solve this!
I have had this issue for the last 2 weeks. I have a Oneplus Nord N200, and the steps didn't work on the first few tries. I had to delete/reset the APN 5 times before it randomly worked. On the last delete, it set the APN to "sp.telus.com", i switched it back to "sp.mb.com" & sent my self and MMS and it finally worked:
Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220
APNtype: default,mms
03-06-2024 07:41 AM
Worked with a Poco F5 and Remi note 8 Pro
03-06-2024 07:15 AM - edited 03-06-2024 07:54 AM
did these settings work for you on a oneplus phone? specifically a oneplus 7 pro.
thanks
03-05-2024 03:39 PM
Thank you. This worked for me
03-03-2024 09:08 AM
Very disappointed in Public/Telus. This solution worked for us.
I seem to think this change is all about the APN. Check for these settings in your APN.
Name: whatever you want
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: mmscproxy.mobility.ca
MMS port: 8799
APN type: default,mms,dun
APN enable/disable: APN enabled - probably on anyway and greyed out
MVNO type: GID
MVNO value: 4D
Save, then select to use, then go in and out of airplane mode
02-14-2024 01:25 PM
HI @CalvinW
we have a suggestion here, try and let us know if it works
02-13-2024 06:20 PM
Legacy mms dates back to 2014 or earlier. That a 2019 phone uses the old technology is a bit surprising but not entirely unexpected. My device is 10 years old. That TELUS no longer supports it on their network in 2024 is unsuprising. Unfortunately, it wil cost me at least $600 to get a new equivalent device that TELUS/Koodo/Public Mobile can support.
02-13-2024 06:17 PM
It is not going to help to switch to TELUS or Koodo. TELUS is the network owner for Public Mobile, Koodo, and Public Mobile. TELUS is the one that has removed legacy MMS server support at the start of February 2024. Their actions have affected Public Mobile and Koodo. Hence why people on all three carriers with older devices can no longer send photos as part of their texts, or participate in group texts with multiple friends, etc. TELUS announced previously that they were doing this. https://www.telus.com/en/support/article/multimedia-messaging-browsing-services-update The workaround here is to get a supported device, or to leave for another carrier on a different network. Chances are quite high though that Bell will also do this if they haven't already done it. Bell and TELUS has the same network technology in many cases. Unfortunately, TELUS doesn't want to support 2014 technology in 2024.
02-13-2024 03:41 PM
It's just a major inconvenience, since my OnePlus 7 Pro is my business phone. I can tell existing customers not to send MMS, but I can't possibly inform new customers that. I don't want to bother explaining to all my customers why Public Mobile has lousy MMS support. Keeping my personal phone with PM is fine but I guess it's time to switch carriers for my work phone. Public Mobile being a lower tier carrier makes sense now, reminds me of Wind Mobile back in the day.
02-13-2024 01:43 PM
sorry @CalvinW
not sure why. But it is not unusual not all brands have the same support. Seem like the new server does not work well with OnePlus. But why change carrier, there are other ways to send pictures.
02-13-2024 01:32 PM
After numerous back and forth between CS Agents and then subsequently forwarded to the technical department, their conclusion is "Network doesn't support your phone, please upgrade your phone". For context, I use a OnePlus 7 Pro, a 2019 phone. If they are dropping support for 5 year old phones, what's the point of upgrading? They will just drop support for my new phone in 5 years. Better to just upgrade my carrier instead...
02-12-2024 01:10 PM
I used this settings and it worked!
Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220
02-12-2024 12:53 PM
Freedom works? Sounds like I may be moving there... Thank you @CalvinW
02-12-2024 12:42 PM
OnePlus 8 Pro too.. that's a year newer.