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MMS not working since july 13, 2023

sadnorm
Great Neighbour / Super Voisin

I switched from my old phone Xiaomi mi 9t to a new Xiaomi 13T Ultra and my  MMS to send a photo with either WI-FI nor my data plan. I am almost sure it is the wrong Access Point Names entry. I have tried so many combinations over the 10 past months that I will probably actually need a  qualified Telus tech to resolve the problem unless a new APN entries have been found for that exact mobile phone. I would appreciate some real valid help other than the usual repeat the same recommendation over and over again expecting a different result. 

2 REPLIES 2


@sadnorm wrote:

I switched from my old phone Xiaomi mi 9t to a new Xiaomi 13T Ultra and my  MMS to send a photo with either WI-FI nor my data plan. I am almost sure it is the wrong Access Point Names entry. I have tried so many combinations over the 10 past months that I will probably actually need a  qualified Telus tech to resolve the problem unless a new APN entries have been found for that exact mobile phone. I would appreciate some real valid help other than the usual repeat the same recommendation over and over again expecting a different result. 


The MMS protocol isn't able to use Wi-Fi.  Only mobile data can be used for MMS.

Phil_Adelphus
Mayor / Maire

@sadnorm   You could try this site (listed by PM) for APN settings and it lets you check by phone make and model although only goes up to 12T for Xiaomi.

https://apn.how/ca/public-mobile 

I assume you've already tried this?

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone 

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