06-26-2024 04:59 PM
Hi
I have 3GB data left on loyalty bonus which is expiring in 50 days.(Early August)
I am also on 90 days subscription expiring in September.
However my data consumption is being applied to my subscription first although it is expiring later thank bonus data expiration date.
This way I can not get any benefits of remaingbonus data.
Cann you please apply my consumption to bonus data first
Thanks
Tariq
06-26-2024 05:47 PM
No, in my case it consumes subscription data first. If I want to take full benefit of bonus data I will first have to use my subscription and then bonus data. This would mean that I will be out of data toward the end of my 90 day subscription
06-26-2024 05:20 PM
@TSid yes we are all in the same position.
What I do, is that I have turned my wifi off since April when the bonus was given. I use only data. When my subscription data finishes each month, it automatically goes and use from the bonus I was given.
I only turn on wifi to receive mms, as I cannot receive mms if my wifi is not on.
When the bonus expires in August, I will turn back my wifi accordingly 😎.
06-26-2024 05:07 PM
I think it’s automatic that the data is consumed based on the expiration data.
i had a smiler situation, my bounce data expired in 80 days while my plan expired in 90 days, till now, it consumed the bounce data first.
06-26-2024 05:02 PM
yes, you are in an odd position. don't think there is much you can do. It is how the system is set. Honestly, many cannit Trapp take full advantage of the loyalty bonus anyway. The expiration date really a killer