06-14-2020 08:34 AM - edited 01-05-2022 12:12 PM
I am low on internet almost finished 95% with $40 plan, how i can activate new plan $50, right away. I have already added money to my account but it is saying that $50 will be charged in the next billing cycle, which starts in next month. Please help.
I will be out of internet soon.
Solved! Go to Solution.
06-14-2020 02:56 PM
@sandeep_9173 I think OP is entitled to a self solution considering he/she managed to figure it out immediately after posting... Good job sandeep 😊
06-14-2020 12:15 PM
Nice One! Not only did you figure out how to change your plan now.....you also got started on the community! If you explained to us how you figured out how to do it you could get a rare self solution or you can just choose the member that explained it the best....and give them the solution.
You have also figured out that your data needs are a little more than expected. If you were close to your renewal then renewing early makes the most economical sense. For $10 more than the $40/5gb plan you gained an extra 3.5gb of plan data.
It would probably be a good idea (If you haven't already) to set the new 30 day plan dates on your data tracker. Set your data warning to alert you at 50% so you can manage your usage. Enable your data saver. Turn off your background data on 95% of your apps. Turn off WiFi assist ( if you have an iPhone.) These small tasks will help prevent data wastage and stretch your plan data to last your entire 30 day data allotment.
06-14-2020 09:57 AM
@sandeep_9173 wrote:First you add money in your account by selecting the plan and the money will be deducted from your bank. The account then will show you have this much money in it.
Then again you go to change my plan and activate your choosen plan. The plan will be activated right away and money in your account will be zero again.
🙂
And to reiterate the warnings that you would have seen...there are no pro-rated refunds here. You start a new plan and 30 day term and forfeit the previous. Even the day after a renewal.
06-14-2020 09:55 AM
@sandeep_9173 not often I see someone immediately figure it out then give a detailed explanation lol. Great job in being able to figure this out. Welcome to the community.
It's usually more cost-effective to do an add on if you are close to your renewal then change your plan at renewal.
Have a wonderful Sunday!
06-14-2020 09:07 AM
@sandeep_9173congrats on figuring it out yourself. Now give a solution to someone. Welcome to the community. Stay safe.
06-14-2020 08:45 AM
@sandeep_9173 hello if you go into your self serve where it says change plan click on that and your choice of plans will pop up just pick the one you want and down the bottom of page click change plan now
06-14-2020 08:44 AM
First you add money in your account by selecting the plan and the money will be deducted from your bank. The account then will show you have this much money in it.
Then again you go to change my plan and activate your choosen plan. The plan will be activated right away and money in your account will be zero again.
🙂
06-14-2020 08:42 AM
Hi. Go into your account and click Change Plan (beside My Plan). You can pick a new plan and have the option to change plan NOW, or change at your next renewal date.
06-14-2020 08:40 AM
Problem resolved, I figure it out. Thanks