08-12-2022 01:24 PM
How can I get a replacement Sim card for the same connection number I have?
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08-12-2022 08:34 PM
PM sells on Amazon too....will be faster.
08-12-2022 08:32 PM
Buy a new SIM card via Public Mobile's website. After that, go to your profile settings and click Change SIM Card.
08-12-2022 03:21 PM - edited 08-12-2022 03:22 PM
Unfortunately public mobile has made it much harder to easily replace your sim card at a local retail location. They are now for sale at the retail level at corporate koodo and telus stores. The MSRP is $10+tax. Use the "Find a store" link to see if there is a location near you. Toggle the list option of the map for specific store details and call ahead to ensure they have pm sim cards in stock.
https://www.publicmobile.ca/en/on/store-locator
Or your other option is to purchase them online from public mobile. If they are half price then I would buy two as its always a good idea to have a spare on hand especially now since they are much more difficult to obtain. Shipping can take 3 days to 3 weeks. If it takes longer than promised to ship to you once it arrives make a note of its arrival date and once you perform a sim swap in your account contact customer service for a credit for the amount of time you had active service that you could not use while you awaited your overdue replacement sim card. Not a big deal if its one or two days but one or two weeks is unacceptable.
08-12-2022 02:20 PM
get new SIM card from any store Telus or Koodo or online Sim Card
your phone number in your account just Login Page
go Profile and change SIM number and press save and insert in your device.
08-12-2022 01:46 PM
Just login to your account and go to your Profile section and click on Change SIM Card.
08-12-2022 01:26 PM
Buy new PM SIM card.
Log in into your account and change SIM.