Lost Phone - Replacement SIM

[Alejandra]

Hi - My daughter's cellphone was lost.  I saw some old information online that said PM would send a replacement SIM free of charge if I e-mailed them.  I e-mailed quite some time ago to request, but didn't receive a response.  Does anyone know if it is still possible to get a replacement SIM for a lost phone free of charge or do I need to go and buy another? Thanks!

[lukevader]

Right now you can get a sim on amazon.ca for 7.69 with free prime shipping. Great deal cause its $10 at the stores

[will13am]

The free SIM card days are long gone.  They used to have a gimmick where you can supposedly trade something useless for a SIM card.  I managed to get a t-shirt plus SIM card through this program just before it closed.

https://www.iphoneincanada.ca/carriers/public-mobile-sim-swap/

[popping]

@Alejandra 

After getting a new PM SIM card, login to her PM self-serve account and select [Plan and Add-Ons] --> [Change SIM card] to change your account to replace the lost SIM card to the new SIM card.  It is that easy.

[hairbag1]

I'd suggest you get your sim somewhere other than Walmart as they may try to sell you something you don't need. If you just need a replacement sim card...you shouldn't need a whole new plan.

[Dunkman · Accepted solution]

@Alejandra 

There is no offical policy of free SIM card sent to PM if you lost your phone/SIM.  

It is easier and quicker just to buy another new one in store or buy another online either via this website or Amazon.ca.