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Loss of Rewards Program

Ell58
Good Citizen / Bon Citoyen

If everyone is going to lose their Rewards Program, but it says we keep the Rewards indefinitely until we use them up ourselves, and we get bonus data that will expire, does the bonus data get used first before our Rewards Program data?

3 REPLIES 3

Ell58
Good Citizen / Bon Citoyen

Thank you. It seems all my previous rewards have now disappeared. So much for getting to keep them???

Ell58
Good Citizen / Bon Citoyen

Thanks kindly!

hairbag1
Mayor / Maire

@Ell58 

I've been messaging Customer Support with that very question. So far...it seems that the 150 Day Bonus Data will get used before previous Holiday Bonus data which was gifted to us in the past few years.  As soon as they confirm definately...I'll let you know.

added...they confirmed that new 150 Day Bonus data will get used first before older Holiday data.

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