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Losing rewards when switching plans

tmacdou4
Good Citizen / Bon Citoyen

Hi, I’m currently on at $35/3GB plan and am thinking of upgrading to the $40/15GB cyber Monday deal. I’m wondering if my monthly rewards will remain. I know public mobile changed the rewards structure to points since I got my account. I currently get: $2/m pre authorized payments, $1/m loyalty and $2/m refer a friend.

 

Thanks for any help!

 

Tom

8 REPLIES 8

trish24
Good Citizen / Bon Citoyen

i recently changed my plan and i kept on my rewards 

Meow
Mayor / Maire

YES. Your rewards will stay as is as rewards are tied up with Account not Plan so you are safe to switch it.

danvo1991
Good Citizen / Bon Citoyen

yes if you are in old reward system, it will keep apply to your new plan. As long as you not switch to new reward program. In my opinion, the old reward system is way better than the new program so dont switch.

Isthatok
Great Neighbour / Super Voisin

I made the switch and can confirm that the billing section shows you will not lose the discount. 

brettster99
Deputy Mayor / Adjoint au Maire

You will keep the old rewards if you don’t opt into the new one. 

sszz06
Good Citizen / Bon Citoyen

You can keep your current rewards.

Outdoorsman
Town Hero / Héro de la Ville

@tmacdou4 hi yes you get to keep them they are tied to your account not your plan,

Tawny
Great Citizen / Super Citoyen

@tmacdou4 

Switching plans will not affect your rewards. Your rewards are tied to your account, not your plan.