no he is losing access to his phone services as each month there is an issue with it renewing and taking his payment and on top of that he is having issue with his ability to access the account in order to get it fixed faster
i am generally sorry you are having these issues and i hope that someone higher up reads that and looks for a solution to resolve this issue once and for all i know myself i can't seem to access the website from my mobile phone i get a weird telus pe...
have you spoke with the chatbot and gotten her to do a ticket to see why you haven't received your sim card yet and see if they have an alternative for you as well in order to resolve what is going on https://www.publicmobile.ca/en/bc/get-help then ...
