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Losing Add-On Data if Subscription Change

Spud_18H
Great Neighbour / Super Voisin

Is there any way for me to know in advance if I will lose add-on data that I purchased using rewards if I change my subscription?

2 REPLIES 2

Spud_18H
Great Neighbour / Super Voisin

That's great - thank you for the info!

@Spud_18H 

you won't lost add-on data if you change subscription. 

However, please be aware that data addon has a 30 days expiration.  Also, when a new cycle starts or when you starts with a new plan, PM system is set to use the data from the new cycle/plan first, so the data left in the add-on likely be wasted.  

So, if you are buying or redeeming data add-on because you ran out of data, please only buy/redeem enough data for use from the time of the purchase to the upcoming renewal date.  

If you are planning to make plan change anyway, I suggest you to simply use Change Now option to make an immediate plan change so you can use the data from the new plan immediately

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