07-31-2019 04:26 AM - edited 01-05-2022 06:12 AM
I can’t login into self serve. I’m travelling to the US and need to put an add-on so I can use my phone and data there. When I try to log on I get the following msg:
Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
07-31-2019 04:58 AM
If you know your pin and have a credit card on file or enough funds available you can dial 611 and purchase addons or while in the USA call 18554public
07-31-2019 04:32 AM - edited 07-31-2019 04:33 AM
@nmann wrote:I can’t login into self serve. I’m travelling to the US and need to put an add-on so I can use my phone and data there. When I try to log on I get the following msg:
Server Error in '/' Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
possible server maintenance, or just downtime, give it a few hours and try again 🙂 (we all are seeing the same issue)