Login Ptoblem

[FiveX]

My phone service under Public Mobile is functioning well after the number was transferred and activated. However, I am required to do subscription and activation or go to login again once I login to Public. I am not able to see My Account because I am required to login again if I tap the My Account on the webpage.

Please help me to fix this login problem. 

Thanks for help.

[Phil_Adelphus · Accepted solution]

@FiveX  You can ask customer support for help, send them a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right, or tap your avatar right of the bell icon for messages if you don't see an envelope