Logging in to my account.

[RalphDebA]

I have not been able to log in to my public mobile account for days using the app

[slusagm]

Uninstall and reinstall the app and try login 

Or use My Account on the browser with incognito mode 

If you still cannot login, ask PM to help

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[CSA_PM]

Hello there.

I sent you a private message.

You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage