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[HarryDo]

I can’t use my data and can’t log in to my account.

[BKNS27]

@HarryDo 

Reset the Network Setting on your phone to see your if that’s helps.

I had to reset the Network setting about once every 2 weeks when I was with Shaw mobile.

[hTideGnow]

hi @HarryDo 

for data, check any data limit set on your phone and disable it

check if you have used up all your data.  You cannot login My Account, but call 1-855-4PUBLIC from another phone and check 

For login problem, ask PM support agent to help.  you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage