12-19-2018 01:26 PM - edited 01-05-2022 02:50 AM
I changed my account email address and now can’t login to self serve. Need help.
01-01-2019 01:55 PM
Try to
@dbeers wrote:I changed my account email address and now can’t login to self serve. Need help.
Try to login with the new email address
Or make an new registration
12-19-2018 01:42 PM
@dbeers wrote:I changed my account email address and now can’t login to self serve. Need help.
Have you tried logging in with your old e-mail address?
My understanding is that changing the e-mail address in the account is not automatically changing the e-mail address used as account name / log-in name. You need moderator assistance to change that manually.
Oh, and make sure that the e-mail addresses in the community and the self serve account match, so that community rewards, if earned, are applied to your account.
12-19-2018 01:33 PM
Please send private message to @CS_Agent
with your phone number, email to reset your password.