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Locked out

Shane705
Great Neighbour / Super Voisin

@CS_Agent

 

Im locked out of my account.

dont know pin for add-on purchase 

cannot verify email to change password 

1 REPLY 1

popping
Retired Oracle / Oracle Retraité

@Shane705 wrote:

@CS_Agent

 

Im locked out of my account.

dont know pin for add-on purchase 

cannot verify email to change password 


You need to send a private message to reset your password because the password reset function is not working.

Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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