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Locked out

Todd14
Great Neighbour / Super Voisin

I made too many phone number changes and I am locked out.  Technical assistance said it would only last 3 hours. In the app it say 30 days ???   I have been waiting two days.

2 REPLIES 2

slusagm
Mayor / Maire

you already talking to PM ?  We are just customers here and we cannot tell if that wait requirement is really needed.  if you already taking to PM, please reply them and ask 

what i suggest is try login again using browser with Incognito mode, and try uninstall PM app and reinstall.  Do this to avoid browser or app cache problem

hairbag1
Mayor / Maire

@Todd14 

have you done a network re-set ? If not, give that a try. You might have to message Customer Support again...ask to be directed to Tech Support, if you do that.

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