12-19-2023 07:32 PM
I have been locked out for an hour. One hour later still locked out. 2 hours later still locked out.
Should I just wait until tomorrow??
Thanks.
Solved! Go to Solution.
12-20-2023 03:36 PM
hi @Grinch
so, those accounts were used after EverSafe were used??
I remember someone mentioned about account locked or requiring password change if not login for long time, but I think it was on the old login
You tried reset password?? helped??
12-20-2023 02:21 PM
Hi. Has PM started to make community accounts that have not been used very frequently to be inaccessible?
All of my “first and correct logins” give me an error saying account is locked, try again in an hour, unsuccessful logins attempted.
12-19-2023 07:46 PM
Hey @Grinch
If you've waited an hour or longer and still can't get in, I'd suggest a CS Agent to reset things.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
But you already know the above info. Good to see you sir!