cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out of one of my other My Accounts

Grinch
Model Citizen / Citoyen Modèle

I have been locked out for an hour. One hour later still locked out. 2 hours later still locked out. 

Should I just wait until tomorrow??

Thanks. 

3 REPLIES 3

hi @Grinch 

so, those accounts were used after EverSafe were used??

I remember someone mentioned about account locked or requiring password change if not login for long time, but I think it was on the old login 

  You tried reset password?? helped??

Grinch
Model Citizen / Citoyen Modèle

Hi. Has PM started to make community accounts that have not been used very frequently to be inaccessible?

All of my “first and correct logins” give me an error saying account is locked, try again in an hour, unsuccessful logins attempted. 

Chalupa_Batman
Mayor / Maire

Hey @Grinch 

If you've waited an hour or longer and still can't get in, I'd suggest a CS Agent to reset things.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

But you already know the above info. Good to see you sir!

Need Help? Let's chat.