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Locked out of my self-serve account

Jleffler7151
Great Neighbour / Super Voisin

I was trying to reset my password and was told 

"Sorry, you've been locked out. Please contact Public Mobile for help."

1 REPLY 1

Taekgun
Deputy Mayor / Adjoint au Maire

@Jleffler7151

 

You have posted to a very old thread. In the future, start your own thread under the appropriate category and it will get the exposure and answer to your questions you're looking for.

 

Sorry to hear your having an issue. The password reset button function has not been working correctly for sometime now. In order to have your password reset you will need the assistance of the moderators. Use this link: @CS_Agent, provide them with your name, account number and a brief explanation of your issue and they will be able to manually reset your password for you

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