Locked out of account

[watsonbd]

Please help. I requested a password reset but it didn’t send. Now I am locked out. 

[yama32]

ahhaah lol same boat! Im done with this service to be honest the deals are good here. But the service is not so great as far as there broken website I am the at point switching providers. There is new service Providing same level of service and plus they have stores and real people can talk to. Not happy 😞

[watsonbd]

@Moderator_Team

[watsonbd]

Thanks

[Dunkman]

The reset function does not work unfortunately.  You will need to contact moderator.  Also, you may want to delete your phone number on this public forum.

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Community Moderators are available from Monday to Friday 9am (EDT) to 9pm (EDT) and Saturday, and Sunday from 9am (EDT) to 7:30pm (EDT)