cancel
Showing results for 
Search instead for 
Did you mean: 

Can't access account

Georgia28
Great Neighbour / Super Voisin

Every time I try to access my account, EverSafe sends a message saying "We've noticed you have an active Public Mobile service and would like to confirm your full access."  EverSafe then sends a 6 digit code to my phone, which I have now entered correctly 4 times in a row (new code every time).  It has cycled through this message and sent code too many times now.  Any one else experiencing this?  Any help?  Thanks!

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Georgia28 something wrong with EverSafe and cannot find your PM My Account, you need support agent to help.  Please message support here 

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Need Help? Let's chat.