08-05-2018 03:18 AM - edited 01-04-2022 06:39 PM
My current plan is expired. I sent the moderator an inbox message on Friday night to request plan change and account activation but I haven't heard anything back yet. How long does it usually take to have this done? I am in need of this line.
08-05-2018 10:54 AM
Hi,
If you have any questions concerning your account or this issue, just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-05-2018 03:30 AM
@devilrabbit17 wrote:My current plan is expired. I sent the moderator an inbox message on Friday night to request plan change and account activation but I haven't heard anything back yet. How long does it usually take to have this done? I am in need of this line.
It could take up to 72 hours. Make sure you have the amount of the new plan in available funds so that it will be a quick plan change when they get to you.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *