09-03-2018 07:55 AM - edited 01-05-2022 01:38 AM
Hi,
i have been locked out of my account - it’s as if my password was changed... how can I get a reset password as the link is not working, thanks
09-03-2018 03:53 PM
Thanks!
09-03-2018 08:53 AM
@Pthomas16, the password reset function is broken at the moment. Please contact the moderator team for assistance. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team.