Locked out after one try

[Heidi8GK]

I cannot get into my account. It locks me out when I input my saved password which is correct.   Says wait an hour. Says too many attempts. It has been weeks and I try once a day. To reset password won’t sent OTP

[Rastin]

Also try a different device, clear cashe, use a different web browser like Firefox or Opera.

[slusagm · Accepted solution]

you tried Incognito mode? don't use saved password, type it

if you need reset, check if it can send 2FA to email?

or you will need to ask PM to help.  Message them 
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437