4 hours ago
@CS_Agent I can't log in because I need to wait but it still never work. Been a customers for years I need help to connect to my account.
9m ago
Have you tried "Forgot Password"?
4 hours ago
if you cannot login, you won't be able to open proper Chatbot ticket. But you can message support here instead
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
Did you create an Eversafe ID with your old account?
If not, you will need to create one by Sign Up.
4 hours ago
Please submit a ticket to CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437