Locked account

[Superbocky]

@CS_Agent I can't log in because I need to wait but it still never work. Been a customers for years I need help to connect to my account.

[Terryscell]

Have you tried "Forgot Password"?

[BKNS27]

@Superbocky 

Did you create an Eversafe ID with your old account?

If not, you will need to create one by Sign Up.

 

 

[EB0]

@Superbocky 

Please submit a ticket to CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437