12-09-2019 04:16 AM - edited 01-05-2022 08:26 AM
I am lock out of my self help account and forgot my securty question help me
Solved! Go to Solution.
12-09-2019 04:56 AM - edited 12-09-2019 05:18 AM
Good morning. So you know your email and do you THINK you know the pwd?
Ensure you are using the correct email address.
Use the forgot password link (Security answer is case sensitive)
After that you'll have to contact @CS_Agent
Creating a support ticket:
Explain your issue to SIMON, seen below:
Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:
Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.
Alternatively, you may send a private message to moderator through the following link :
Contact @Moderator_Team
About @Moderator_Team
Moderator Hours
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@Twin71231 wrote:I am lock out of my self help account and forgot my securty question help me