07-09-2019 03:24 PM - edited 01-05-2022 05:48 AM
Im trying to activate a new sim card. When i get to the choose a new phone number option, it dosent list Goose Bay, NL as an option. The closest community listed is Labrador City, NL. But I want a local cell number like 708-899-**** or 709-897-****, not a lab city number.
07-09-2019 05:47 PM
Another trick is to do it early in the morning. They claim all the recycled numbers get put back in the system early morning!!
07-09-2019 05:41 PM
I would second @PMFanatic with keep loading more numbers and your preferred area code may show up. Then you can modify the last 4 digits if you wanted. If that doesn't happen, set up your account with a temporary number and contact the moderators for assistance by direct messaging.
07-09-2019 05:34 PM
@klegge wrote:Im trying to activate a new sim card. When i get to the choose a new phone number option, it dosent list Goose Bay, NL as an option. The closest community listed is Labrador City, NL. But I want a local cell number like 708-899-**** or 709-897-****, not a lab city number.
I'm going to assume that "708" is a mistake because they area code is in the U.S.
As for Happy Valley-Goose Bay, the only possibility would be an area code 709 217 number. That's all Telus has assigned to them.
07-09-2019 03:28 PM - edited 07-09-2019 03:29 PM
@klegge Keep hitting the see more options button to get other phone numbers. When I was selecting my number I had to keep updating the list of recommendations for a long while until the local area code I wanted appeared...
Also, if all else fails you can just choose a temp number and change it later. You are allowed to change it once a month for free I believe in the self-serve website.
Lastly, if you wish you can message the kind folks at the Moderator_Team via this link to investigate your account and to provide some additional insight into your issue.
It helps to provide a detailed description of your problem and what your resolution goals are so they can best assist. If you are having troubles contacting the Moderator_Team, refer to the following knowledge base link. Expect a response within 1 hour or up to 48 hours depending on volumes...
Best of luck!
07-09-2019 03:26 PM
@klegge wrote:Im trying to activate a new sim card. When i get to the choose a new phone number option, it dosent list Goose Bay, NL as an option. The closest community listed is Labrador City, NL. But I want a local cell number like 708-899-**** or 709-897-****, not a lab city number.
@klegge Best to ask the moderator team to see if they can accommodate you.
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