Link to Orchard broken on main community page

[IWIK]

 

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[Rockdaddy22]

Great work everybody:)

[IWIK]

Glad this sorted a few things out!

[Jeremy_M]

Hey @Martin @IWIK @7789849803

@IWIK I want to thank you for reporting the issue you spotted, and I'm happy we were able to find a quick fix.

As for the Public Lab, we should only use this board to post innovative ideas and suggestions that can improve Public Mobile's services.

My Bad @Martin, for not making this clear earlier. We will soon be re-launching the Public Lab, and going forward if anyone comes across a glitch or an issue, they can post the issue in the Community discussions board and we will then action it accordingly.

Cheers,

Jeremy

[Martin]

Hi @IWIK,

Yes, you did the right thing by posting in the Public Lab. Thanks!

Cheers.

[IWIK]

So I done good?

[Martin]

Hi @IWIK and 778,

Officially, PM reviews only the Public Lab for ideas, whether they be new, or how to resolve a glitch.

FYI.

[IWIK]

They do good work

[imm1304]

Thanks @Shazia_K the fixer 😄

You have a great day too! 

[Shazia_K · Accepted solution]

Hello everyone 🙂

Thank you so much for bringing this to our attention, we will get this functional shortly. 

UPDATE: This has been fixed 😉

Have a great day!

Shazia

[7789849803]

I'll let Martin clarify that directly if he wishes to.

[IWIK]

@7789849803 Not to put Oracles against each other haha

[IWIK]

The post I am referring to is

http://productioncommunity.publicmobile.ca/t5/Discussions/It-asks-me-to-confirm-my-e-mail-again/m-p/...

Where comment #4 is @Martin who says:

" The only board that PM reads is the Public Lab. It is there where customers post glitches and new/improved features that they would like to see.

If you could move (rename) the board on which your post appears, it would be appreciated"

And moved here

http://productioncommunity.publicmobile.ca/t5/Public-Lab/A-glitch-in-the-system/idi-p/49724

That's what led to my confusion

[imm1304]

Orchard specialized in refurbished iPhones.  However, with their PM partnership, they have been consistently selling a few other Andorid devices for a very long time.  I know that the selection isn't the greatest but its there for those who need.    

[IWIK]

I see that, and I remember them having other phones before but if you search the internet for Orchard and go to https://www.getorchard.com/ they are loud and proud IPhone only... some kind of PM deal only?

[7789849803]

@IWIK Here's an example of an Android phone for sale on Orchard. It is intended for use with Public Mobile: https://publicmobile.getorchard.com/item/4182-12-unlocked-samsung-galaxy-s3-16gb-white-in-factory-re...

Also, I don't recall the exact thread you are mentioning, but in general, the idea lab is for suggestions, and the discussion threads are the best place to bring up bug reports.

[imm1304]

Hi @IWIK!

I see a Blackberry and a several Samsung phones on sale besides the iPhones:  https://publicmobile.getorchard.com/search/index/

[IWIK]

Also the ad is misleading as Orchard only seems to sell *shudders* iPhones at the moment.

[IWIK]

Oh, I thought i saw the other day someone reporting the problem with the verify email link in My Account in a discussion and was told it would be better served in the Ideas section.

My mistake

[7789849803]

Thanks for reporting this problem, @IWIK. In the future, please feel free to use a discussion thread for something similar (instead of an idea, which is meant more for suggestions that may or may not ever get implemented).

@Shazia_K / @Kalla_A may be able to get this fixed.