@pamelafonseca wrote:Is there a lag or delay in switching from a bell account to public mobile and porting a number? We are receiving texts and can dial out but can not receive calls just yet.
@pamelafonseca Can take up to 4 hours for a Bell mobility number to transfer over. Just continue to use your Bell sim card until it stops working. Once that happens it means the port is 100% complete at which point you can start using Public Mobile sim card.
If it's been longer than 4 hours submit a ticket to PM and ask them to check the port.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking here or the icon (bottom right of your screen).
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
