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LG G4 from Koodo to public no data

Gmcken
Great Neighbour / Super Voisin

I just tried to connect to the network data does not work. Voice is working fine.

 

tried the APN couldn't get it to work I've also reset the network.

 

thanks in advance

11 REPLIES 11

Gmcken
Great Neighbour / Super Voisin

Factory reset fix it thanks.

Gmcken
Great Neighbour / Super Voisin

Factory reset fix it thanks everyone.


 

If you end up doing a factory reset, and you do want to back up your data, I don't know what sort of function LG provides for that, but in case you need something, I used an app called, "SyncDroid", to back up my data to my 'puter.

mimmo
Retired Oracle / Oracle Retraité

@DSM18  if you have done a network reset, you could try clearing the phone cache, and reinputting the apn. But As I mentioned before a factory reset Is probably needed if the network reset and new apn do not get data going On lg g4 and g5

popping
Retired Oracle / Oracle Retraité

@DSM18 wrote:

I have a G5 as a daily driver,  I tried resetting the network and rebooted the phone. Calling and messaging works, not picture messaging or data though. My backup phone is a umidigi a3pro, seems to work fine on that.


If network reset does not fix it, backup your LG G5 and do a factory reset.  Good luck.

DSM18
Good Citizen / Bon Citoyen

I have a G5 as a daily driver,  I tried resetting the network and rebooted the phone. Calling and messaging works, not picture messaging or data though. My backup phone is a umidigi a3pro, seems to work fine on that.

DSM18
Good Citizen / Bon Citoyen
 

popping
Retired Oracle / Oracle Retraité

@Gmcken , @DSM18 

You need to do a network reset on your LG phone after changing provider before your data working again.

mimmo
Retired Oracle / Oracle Retraité

Try network reset again.  If that diesnto work. You will need to do a factory reset.

 

This is a common issue with the g4 and g5

DSM18
Good Citizen / Bon Citoyen

Same here, data not working tried on spare smartphone.

ChuckYeah
Mayor / Maire

If you look at your APN does it say public mobile or Mobile Internet or Koodo now?


For Android, click:
Settings > More / More Networks / Wireless & Networks > Mobile/Cellular Networks > Access Point Names >

These are mine:

Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F 

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