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Keeping my number while traveling

eksplorina
Great Neighbour / Super Voisin

Hello,

 

It has been under 90 days since I began traveling, so I still have a working number (aka if I call, it redirects to voicemail). However, I will be traveling longer and was wondering whether it would be possible to prevent the number from expiring. @CS_Agent

 

Thank you! 

4 REPLIES 4

Great summary by @mimmo ! Robot LOL

If you want all the gruesome details read this: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

mimmo
Retired Oracle / Oracle Retraité

What you do depends on the plan you are currently on and if you dont want to lose it or are willing yo go yo one of tbe current plans.

 

If you font want to lose your existing plan the only option Is to renew your plan before the 90 days

 

If you are fine with the current plan offering add enough funds to cover the 30 text only plan and ask the mods to change your plan.  Once your plan is active then future date a plan change to the plan you will want. This will give you 120 days. 90 + 30

 

sirvar
Great Citizen / Super Citoyen

You could purchase a 30-day plan if you plan to stay for that long or you could top up and use it on top of the base plan.

kav2001c
Mayor / Maire

@eksplorina you would need to top up via credit card if out of country, if travelling in Canada you could also purchase a payment voucher 

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