Just want a human

[callumelsdon]

Phone number Port over didn't work. Contacted old service provider and was told by them to contact public. Account is brand new, so I can't verify that I've spent money( because I haven't).

Just want to talk to a human, no AI chat bot.

[Remember]

@softech 

i learn from you and do copy and paste as you do all poster,

[dust2dust]

So the solution chosen mentioned something I had been asking until your earlier post was removed. So you did not reply to a text on the old sim?

Call the number in the link to re-trigger the transfer request and put your old sim in a phone and confirm the transfer.

https://forum.telus.com/t5/Mobility-Services/Help-with-porting-my-number-from-Rogers/m-p/123686/high...

[callumelsdon]

Still annoying that there isn't a phone number that I can reach, but that they can reach me. At the very least let me like leave a message or something and I can get a call back

[softech]

@Remember   let me remind you in case you forgot your identity

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and this is the not first time you double dip

tagged: @J_PM 

[Remember]

@dust2dust 

i do understand that,.but i didn't do any wrong

[dust2dust]

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@Remember wrote:

@softech 

what are you talking about? are you provocation and annoyed.

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@Remember- Is it your intention to provoke and annoy? That's called trolling in internet-speak. Generally frowned upon in moderated forums like this.

[Remember]

@softech 

what are you talking about? are you provocation and annoyed.

[softech]

first use @not-trust-anyon  and now @Remember , you decided which one to use yet?

tagging @J_PM 

[Remember]

@callumelsdon 

no one talk only send private message  CS_Agent  

[dust2dust]

Welcome back. So you didn't complete and pay? You don't see the payment on your credit card? Your earlier post said different things but here you are now.

Check this to see if your number can be transferred.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

[computergeek541 · Accepted solution]

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@callumelsdon wrote:

Phone number Port over didn't work. Contacted old service provider and was told by them to contact public. Account is brand new, so I can't verify that I've spent money( because I haven't).

Just want to talk to a human, no AI chat bot.

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While I'm sure that this isn't what you want to read, that chatbot is used to contact customer service.  If you ask to open a ticket, the chatbot will provide instructions.  Did you receive a text message from your old carrier asking permission to send the phone number to Public Mobile?