cancel
Showing results for 
Search instead for 
Did you mean: 

Just signed up and want to cancel

IronCondor
Great Neighbour / Super Voisin

I have not received the sim card but I have changed my mind and want to cancel.

Can I do that and receive a refund ?

7 REPLIES 7

@IronCondor  Yes to personal hotspot but no , no wifi calling with PM unfortunately. You would need to look to Koodo or Telus for that 

MJ_23
Good Citizen / Bon Citoyen

You can contact a CS_Agent (Moderator) by private message them by clicking on the "envelope icon" on your computer.

MJ_23_2-1704321933804.png

 

MJ_23
Good Citizen / Bon Citoyen

I once bought a sim card but it was never shipped to me. I was able to get a full refund from PM. Contact them and tell them you didn't receive the sim card you paid for and they will refund it to your credit card. 

You can contact a CS_Agent (Moderator) by private message them by clicking on the "envelope icon" on your computer.

MJ_23_1-1704321903624.png

 

 

 

 

IronCondor
Great Neighbour / Super Voisin

OK Thanks.

Do you know if PM allows for personal hotspot and wifi calling ?

@IronCondor  Use this direct link @IronCondor 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

IronCondor
Great Neighbour / Super Voisin

How do I send a private to CS_Agents ?

I can't login to my account as it will only let me activate at this point --- and I don't have the sim

Handy1
Mayor / Maire

@IronCondorlog into your account and turn off auto subscribe or port out number will close the account

Turn auto subscribe off/on

Handy1_0-1704319214896.png

 

Also PM is pre paid and no refunds however if you didn’t actually activate the sim then there’s a chance you can get refund in that case send message to support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

Need Help? Let's chat.