If I upgrade my plan, will I lose my loyalty (currently at 4 Dollars/ month) and subscription (currently at 2 dollars/month) rewards? I am currently on one of the old plans that is no longer offered and thinking of upgrading to the 5G plan.Thanks!
No, but you can contact a moderator by direct messaging. They usually get back to you pretty quickly. Here's how.You can contact a CS_Agent (Moderator) by private message them by clicking on the "envelope icon" on your computer.
I once bought a sim card but it was never shipped to me. I was able to get a full refund from PM. Contact them and tell them you didn't receive the sim card you paid for and they will refund it to your credit card. You can contact a CS_Agent (Moderat...
I had the same issue when activating my wife's account. I just bought a new SIM card from a physical store nearby and contacted a customer support agent and they refunded my account fully for the credit. Just make sure not to forget to use your refer...
