Issues transfer number from Koodo to Public

[Morfey82]

I have problems with transferring my daughter's Koodo prepaid account to Public.  I don't know the account number in Public but know in Koodo.  I need agent support 

[Handy1]

@Morfey82  The agent will reply again . Takes lil back and forth coms before verifying your account then they will help 

[Morfey82]

She asked me about my credit card and email and disappeared 

[Handy1]

@Morfey82  Just keep an eye on your community in box for agents reply . Or use this link to it . They usually reply with in the hour 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

HI @Morfey82 

you already opened ticket? you checked inbox? 

usually they reply within 1 or 2 hours, so, keep checking the inbox using the link 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Morfey82]

I was trying contact agent but she hasn't answering 

[Handy1]

@Morfey82  Yes for Koodo pre paid to transfer to PM you need to first create account with PM choosing a temp public mobile phone number then use this direct link to support to help you transfer the number over from Koodo 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437