I activated my sim card yesterday and tried to port my number from Freedom Mobile over. I received the authorization text and replied within minutes. Then I received a text from Public Mobile saying you are having trouble transferring my number because the incorrect account number was entered and someone from your team will contact me. I'm very positive that the account number was correct and noone has tried to contact me since. Can you help?
I should also add that I have not been able to create a support ticket because I couldn't log in on that page to my community account. Apparently there's an internal server error.
