Issue accessing account: Verification code sent 3 times not working

[rtahina]

I sign in with the right username and password. The website ask me to send verification code on my email. I received it and entered the code on the website. But after that, it still asks me that I am being sent a verification code again. I did that 3 time now... I need to sign in to change my Credit Card info.

[rtahina]

Thanks!! That was helpful, I used a different browser (changed from Chrome to Edge). It worked

[rtahina]

Thanks!! That was helpful, I used a different browser (moved from Chrome to Edge). It worked

[Dunkman]

@rtahina 

Is there an option to receive 2FA via text?  

The website is finicky. You can clear cache, different web browser, or private/incognito mode.  Or try a different device.  

[Meow]

Try using different browser. Try Incognito mode.

Did you activate 2FA verification for every time when you sign up?