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Is there a way to change a mistake on 90 day plan?

ktoor
Great Neighbour / Super Voisin

When I activated my 90 day plan a few days ago, I wanted the 40 dollar plan with unlimited province calling, unlimited text and 6 GB of data. I made a mistake and didn't include the unlimited texting, even though it doesn't cost any extra. I have made changes to my plan that will take effect on the renewal date in 90 days. In the meantime, I can't text. Is someone able to add texting to my existing plan so I can text for the next 3 months? It was a simple mistake because I am new to Public Mobile.  The person who received my first email didn't seem to understand my problem. The second email I sent hasn't received a response in several days. Any help would be greatly appreciated.

 

 

2 REPLIES 2

runningguy
Good Citizen / Bon Citoyen

private the mods mentioned above and wait for their response^ they should be able to change that for your after dealing with all the promo issues.

makkahn28
Mayor / Maire

Only a PM Mod can make any changes

 

@Shazia_K@Mary_M@Saray_O@Jeremy_M@Caroline_D, can U assist @ktoor?

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