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Is the website/account rewards page down?

realkatrov
Great Neighbour / Super Voisin

I get this message when I try to view my rewards "This page is currently unavailable or down for maintenance." and when I try to sign into my account/view my account page it loads until it times out saying the webpage is no longer vaild, I've tried logging in on my phone, laptop, and ethernet cable connected pc and none work.

 

Is this a me issue or a server issue? I would love to be able to actually see my account, thanks.

9 REPLIES 9

time out in the end

 

{
"message":"The upstream server is timing out"
}


@realkatrov wrote:

daaaang well that's good it's not just me, hopefully we can actually login soon!!


I've long given up on trying to get into my account late at night. So often, the site goes down unexpectedly. Downtime is supposed to be the exception, but it's almost become the norm.  Public Mobile might almost be better off just to say something such as the site is down between 12am to 3am daily or similar.

realkatrov
Great Neighbour / Super Voisin

daaaang well that's good it's not just me, hopefully we can actually login soon!!

... Spinning for over 3 mins... 🔄

FF has a bouncy ball up in the tab. It's still going.

Adding - finally stopped with a 'message "The upstream server is timing out"'


@dust2dust wrote:

So it would seem. Yet another unannounced maintenance. I get nothing on trying to login. No messages or errors. Perhaps related to activations.


I get the spinner for a very long time then the down for maintenance error message the same as realkatrov does.

dust2dust
Mayor / Maire

So it would seem. Yet another unannounced maintenance. I get nothing on trying to login. No messages or errors. Perhaps related to activations.


@realkatrov wrote:

I get this message when I try to view my rewards "This page is currently unavailable or down for maintenance." and when I try to sign into my account/view my account page it loads until it times out saying the webpage is no longer vaild, I've tried logging in on my phone, laptop, and ethernet cable connected pc and none work.

 

Is this a me issue or a server issue? I would love to be able to actually see my account, thanks.


As indicated by the error message, it's a Public Mobile website issue. Pelase try again later.


@realkatrov wrote:

I get this message when I try to view my rewards "This page is currently unavailable or down for maintenance." and when I try to sign into my account/view my account page it loads until it times out saying the webpage is no longer vaild, I've tried logging in on my phone, laptop, and ethernet cable connected pc and none work.

 

Is this a me issue or a server issue? I would love to be able to actually see my account, thanks.


As indicated by the error message, it's a Public Mobile website issue. Pelase try again later.

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