02-06-2022 10:24 AM
Looking to change provides in a few months when fully paid off. I am fed up with my current provider and since other family members have had great service from Public Mobile I was thinking of changing to them. My phone is not in the compatibility list, does anyone know if it is? THANKS!!
02-06-2022 02:25 PM
02-06-2022 11:57 AM - edited 02-06-2022 11:57 AM
Most providers ( koodo is an exception with their "tab" device subsidies) adhere to the WCC regulations with device subsidy contracts. There is a regulation stating that any amount of a device subsidy paid in a calendar month is considered a payment covering the entire months device subsidy.
Postpaid plans are prorated when you only use a partial months service. ie. If your plan amount is $60 and you port out on day 2 of your monthly service your bill is prorated by $60÷30 days=$2 per day. 2 days×$2=$4 this will be your prorated monthly bill. If your device subsidy is an additional $30 per month (total bill=$90) your device subsidy is also prorated. $30÷30 days=$1/day×2days=$2. You will then be sent a prorated bill of $4+$2=$6 But the prorated device subsidy of $2 by WCC regulations actually covers your entire months device subsidy of $30. Porting out to pm in the first few days of your final month of your device subsidy contract will save you some $$ depending on the size of your device subsidy. Of course reading your contract prior to porting out is prudent to ensure the provider hasn't pulled a sneaky clause without prior knowledge....which would nullify the contract if they have so it is unlikely but prudence is best.
And yes if your phone is under contract by a Canadian mobile provider then it's compatible.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #
02-06-2022 10:35 AM
@Lia29 -
Yes you are likely ok; but, for peace of mind check out the compatibility tools found below.
https://www.kimovil.com/en/frequency-checker/CA
02-06-2022 10:26 AM - edited 02-06-2022 10:28 AM
@Lia29 Yes. It is compatible
and yours is a North American version? Make sure it is unlocked (which it should be if it is a Canadian version)
FYI, most Samsung flagship phones (S-line and Note-line) should work without issue
PM compatibility list is not very up-to-date 😞