11-05-2025 10:49 AM
11-05-2025 11:30 AM
hi @Adtb89
according to the Telus outage page, the Vancouver service degrade was since yesterday and the Surrey one was since the 3rd.
Which service issue you experiencing? Call or data? Try reboot the phone and see if it helps
11-05-2025 11:00 AM
yes, according to https://www.telus.com/en/bc/outages
Vancouver and Surrey area has some service issue at the moment