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three tasks ... too much?

mps434
Great Neighbour / Super Voisin

Tried to submit a ticket dealing with linked subjects. It bounced. 

#1. Credit card failed last month, so I want to pay for October plan so my service is restored.

#2. Want to change my phone and data plan once October is paid for.

#3. Want to get onto the 90-day payment plan.

It's great that community advice is available. I spent about 2 hours trying to get answers to my questions via PM website. Very frustrating.

MPS434

 

3 REPLIES 3

CSA_PM
Customer Support Agent

Hello @ mps434,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

mps434
Great Neighbour / Super Voisin

Clear instructions. Thank you, slusagm. Will follow your plan tomorrow.

slusagm
Mayor / Maire

for submit ticket, since it bounced, you can try message them

 message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

#1.  Login My Account and click Pay to resume services.  If that does not work, buy a voucher from Shoppers drug mart and load the voucher on My Account or dial *611

#2.  Login My Account and go to Change Subscription.  Pick a plan and select Change on Renewal

#3.  Sorry, no 90 days plan at the moment

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