11-04-2025 07:59 PM
Tried to submit a ticket dealing with linked subjects. It bounced.
#1. Credit card failed last month, so I want to pay for October plan so my service is restored.
#2. Want to change my phone and data plan once October is paid for.
#3. Want to get onto the 90-day payment plan.
It's great that community advice is available. I spent about 2 hours trying to get answers to my questions via PM website. Very frustrating.
MPS434
11-05-2025 11:19 AM
Hello @ mps434,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-05-2025 04:19 AM
Clear instructions. Thank you, slusagm. Will follow your plan tomorrow.
11-04-2025 08:21 PM
for submit ticket, since it bounced, you can try message them
message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
#1. Login My Account and click Pay to resume services. If that does not work, buy a voucher from Shoppers drug mart and load the voucher on My Account or dial *611
#2. Login My Account and go to Change Subscription. Pick a plan and select Change on Renewal
#3. Sorry, no 90 days plan at the moment