Not getting network, still showing SOS

[Guru0001]

Hi everyone, 6 hours ago , i transferred my landline telus nunber to public mobile but still facing problem, didn’t get any network yet what should i do, i did everything like switching off the phone, on flight mode and reaet the setting but problem still remained 

[hTideGnow]

hi @Guru0001 

make sure your Telus sim is removed, or disable the Telus eSIM

then check and make sure PM sim is enabled, and set as Primary.  Then Reboot your phone and click Reset network settings, and try again

if same, ask PM agent to check and they will help, you can submit ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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