Is Public having a Provisioning Problem?
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09-19-2022 12:45 PM
I'm seeing a lot of posts about new users or people changing plans losing all service. Is the provisioning system having problems?
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09-19-2022 01:13 PM
We do not know but it is better to stick what whatever plan you have then 'enjoy' exercise of plan change.
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09-19-2022 12:47 PM - edited 09-19-2022 12:47 PM
@umnikke8 no official words. And honest, PM does not like to make official words to tell us what happened.
So far, it only affects Plan change (not sure if just plan change on renewal date only or change plan now as well). Look like provisioning for new activation is unaffected.